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features
design
support

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Description

Elto is a cutting-edge AI-driven parallel dialer aimed at significantly improving the efficiency of outbound sales efforts. It empowers users to connect with as many as six numbers at once, leveraging artificial intelligence to identify when a human answers, thereby linking sales agents to live discussions without delay. This innovative method reduces the amount of time wasted on voicemails while enhancing interaction opportunities with potential customers. Elto seamlessly integrates with a range of sales platforms such as Apollo.io, Salesforce, Salesloft, Outreach, HubSpot, and Trellus, facilitating the easy import of contacts, call tasks, and communication sequences. With its robust two-way native integrations, all dispositions, call notes, and recordings are updated in real time, eliminating the cumbersome task of bookkeeping after calls. Notably, the platform achieves a 30% quicker detection rate for human pickups than other AI dialing solutions, owing to its customizable models that cater to the nuances of each client's conversations. Furthermore, the application includes features like time zone filtering to ensure calls are made at appropriate hours, optimizing the outreach process even further. This combination of capabilities makes Elto an invaluable tool for sales teams striving for greater productivity and effectiveness in their outreach strategies.

Description

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Act! No 
Apollo Yes 
Gong Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Outreach Yes 
Pipedrive No 
Salesforce Yes 
Salesloft Yes 
Trellus Yes 
Zoho CRM No 

Integrations

Act! Yes 
Apollo No 
Gong No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel No 
Outreach No 
Pipedrive Yes 
Salesforce No 
Salesloft No 
Trellus No 
Zoho CRM Yes 

Pricing Details

$239 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elto

Founded

2020

Country

United States

Website

www.eltodialer.com

Vendor Details

Company Name

OPC Marketing

Founded

2001

Country

United States

Website

www.spitfiredialers.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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