Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eloquens AI functions as a perpetual, AI-driven email assistant that comprehensively processes and replies to routine communications in more than 160 languages, all while maintaining impeccable grammar and echoing the tone of each sender. It efficiently manages a vast number of email interactions across various teams and departments, allowing for intelligent scalability, and provides a human-in-the-loop feature through draft mode and personalized AI personas. This system accommodates adaptable workflows and ensures knowledge-based responses by utilizing documents and uploaded resources to enhance accuracy and contextual relevance, while also adeptly directing intricate or sensitive inquiries to human professionals, including the ability to schedule appointments when required. Moreover, it integrates flawlessly with popular email services such as Gmail, Microsoft 365/Outlook, and Kerio Connect, along with knowledge repositories like Google Drive, OneDrive, and support platforms like Zendesk or Kayako. Additionally, it offers features such as inbox filtering, effective conversation management, insightful performance analytics, and compliance that meets enterprise standards, thus ensuring a comprehensive solution for email management. With its advanced capabilities, Eloquens AI stands out as a versatile tool for enhancing communication efficiency in organizations.
Description
Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Zendesk
Yes
Gmail
Yes
Google Calendar
No
Google Drive
Yes
Kayako
Yes
Kerio Connect
Yes
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Integrations
Microsoft 365
Yes
Zendesk
Yes
Gmail
No
Google Calendar
Yes
Google Drive
No
Kayako
No
Kerio Connect
No
Microsoft OneDrive
No
Microsoft Outlook
No
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Eloquens AI
Country
United States
Website
eloquens.ai/
Vendor Details
Company Name
SweetHawk
Founded
2015
Website
sweethawk.com
Product Features
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No