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features
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support

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Description

Developer-friendly API gives you instant access to transcription features and CX AI, based on 20 years of research, and verified use cases. ElevateAI brings NICE's innovative AI solutions to your fingertips. From startups to world-class brands, NICE is trusted by millions. Upgrade CX with APIs that are backed by over 20 years of research and experience in contact centers, and 70 technology patents. Built using the most recent AI, machine learning and deep learning research. High-dimensional semantic spaces with context awareness. Our transcription is continuously enhanced by billions contact center interactions, resulting in highly precise and generalizable model. Our long-standing partnership with leading brands around the world provides an unrivaled capability to understand conversations on a large scale.

Description

With Transcription and Captioning, you can create impact. Our customers receive the best interactive solution that combines technology and a human touch. Tailored to your Industry Needs. Flexible transcription & captioning for diverse industries and customers Court Reporting & Depositions Real-time, customized transcription You can read backs, do text search or in-audio search. Draft ready within one hour. Transcripts are proofed within three business days. Learn more. Education and Disability Needs. Accuracy that conforms to ADA guidelines. Integration with LMS and web conferencing platforms. Cancellation within 12 hours and booking within 24 hours Interactive transcripts are available for note taking, searching, and sharing. Distance Learning & eLearning Captioning and transcription accuracy of 99 percent. Integration with LMS, web conference and media hosting platforms. Rest API that can be used in workflows. HIPAA, SOC 2, HECVAT and VPAT compliance. Learn More Media Production. 99% accuracy, which meets FCC and ADA guidelines

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0.18 per hour
$0.18 per hour for transcriptions
$0.05 per hour for CX AI
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NICE

Founded

1999

Country

United Kingdom

Website

www.elevateai.com

Vendor Details

Company Name

Verbit Software

Country

Israel

Website

verbit.ai

Product Features

Transcription

AI / Machine Learning Yes 
Annotations No 
Audio/Video File Upload Yes 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition Yes 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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