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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Developer-friendly API gives you instant access to transcription features and CX AI, based on 20 years of research, and verified use cases. ElevateAI brings NICE's innovative AI solutions to your fingertips. From startups to world-class brands, NICE is trusted by millions. Upgrade CX with APIs that are backed by over 20 years of research and experience in contact centers, and 70 technology patents. Built using the most recent AI, machine learning and deep learning research. High-dimensional semantic spaces with context awareness. Our transcription is continuously enhanced by billions contact center interactions, resulting in highly precise and generalizable model. Our long-standing partnership with leading brands around the world provides an unrivaled capability to understand conversations on a large scale.

Description

TMate revolutionizes the way you manage insights from customer interviews and project discussions by transcribing and capturing ten times more essential findings, enabling you to focus on meaningful actions, optimize workflows, and utilize call analytics for enhanced decision-making. With its automated transcripts, concise summaries, and AI-generated highlights, TMate simplifies the process of analyzing your conversations within minutes. You can effortlessly inquire about any aspect of your meeting using natural language, allowing for the quick retrieval of vital information, the creation of personalized summaries, or the drafting of follow-up emails. By handling the labor-intensive tasks, TMate transforms dialogues into high-quality, actionable content that prepares you for your next steps. Bid farewell to tedious, time-consuming post-meeting responsibilities and stay ahead of project challenges. You can swiftly identify complaints, obstacles, and knowledge gaps, enabling you to take prompt and effective action. This innovative tool not only enhances productivity but also fosters better collaboration among team members.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0.18 per hour
$0.18 per hour for transcriptions
$0.05 per hour for CX AI
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NICE

Founded

1999

Country

United Kingdom

Website

www.elevateai.com

Vendor Details

Company Name

TMate AI

Founded

2023

Country

United States

Website

www.tmate.ai/

Product Features

Transcription

AI / Machine Learning Yes 
Annotations No 
Audio/Video File Upload Yes 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition Yes 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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