Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

Description

Empower your team to oversee and control the security, efficiency, and management of your complete IT infrastructure through a unified platform, all without any expense to you. The robust ITarian platform offers a streamlined approach to operations, enhances productivity, and optimizes the use of IT resources. Equip your IT personnel with enhanced monitoring and management functionalities. Increase IT efficiency by integrating roles, functions, and tools seamlessly. Ensure maximum uptime through proactive identification and resolution of issues. Streamline daily operations by automating routine tasks using custom scripts, thereby allowing your staff to focus on more strategic initiatives. This holistic approach not only improves workflows but also fosters innovation within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Creative Cloud Yes 
Asana Yes 
Check Point SASE Yes 
Cisco Meraki Yes 
Datto SIRIS Yes 
Dropbox Yes 
Jamf Now Yes 
Kaseya BMS Yes 
Mailchimp Yes 
Malwarebytes Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Okta Yes 
RingCentral RingEX Yes 
Slack Yes 
TanStack Yes 
Trello Yes 
TriNet Yes 
VMware Cloud Yes 
Zoom Yes 

Integrations

Adobe Creative Cloud No 
Asana No 
Check Point SASE No 
Cisco Meraki No 
Datto SIRIS No 
Dropbox No 
Jamf Now No 
Kaseya BMS No 
Mailchimp No 
Malwarebytes No 
Microsoft 365 No 
Microsoft Teams No 
Okta No 
RingCentral RingEX No 
Slack No 
TanStack No 
Trello No 
TriNet No 
VMware Cloud No 
Zoom No 

Pricing Details

Flexible based on your needs
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Electric

Founded

2016

Country

United States

Website

www.electric.ai

Vendor Details

Company Name

ITarian

Founded

2018

Country

United States

Website

www.itarian.com

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence No 
Two-Factor Authentication No 
Vulnerability Management No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Security

Anti Spam Yes 
Anti Virus Yes 
Email Attachment Protection Yes 
Event Tracking Yes 
IP Protection Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Spyware Removal Yes 
Two-Factor Authentication Yes 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management Yes 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management Yes 
Wireless Network Support Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Privileged Access Management

Application Access Control No 
Behavioral Analytics No 
Credential Management No 
Endpoint Management No 
For MSPs No 
Granular Access Controls No 
Least Privilege No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Remote Access Management No 
Threat Intelligence No 
User Activity Monitoring No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat Yes 
Real-time Chat Yes 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

Product Features

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Multiple System Support Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management Yes 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Security

Access Control No 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls Yes 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response Yes 
VPN Yes 
Vulnerability Scanning Yes 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

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