Average Ratings 40 Ratings
Average Ratings 0 Ratings
Description
                    Improve workflow processes, revenue optimization, business development and marketing, and improve clinical outcomes. You can connect your entire community seamlessly, empower your staff to work better, and get a holistic view on your community's financial performance. This will give you the proactive insights that you need to streamline operations and optimize revenue. You'll be able to centralize all your clinical and business operations on one platform, which will give you the simplified solutions, economies-of-scale and enhanced security that you need to be a top-quality care provider. You will have a better understanding of your performance in relation to your financial and occupancy goals, your staff's safety and satisfaction, and you will be able to tackle the many challenges that face you every day.
                
            
        
            Description
                    ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Acumatica Cloud ERP
            
            
        
        
    
        
        
            
                
    Axys
            
            
        
        
    
        
        
            
                
    CareTime
            
            
        
        
    
        
        
            
                
    Carefeed
            
            
        
        
    
        
        
            
                
    DocuTrack
            
            
        
        
    
        
        
            
                
    EasyShifts
            
            
        
        
    
        
        
            
                
    Eldermark
            
            
        
        
    
        
        
            
                
    FrameworkLTC
            
            
        
        
    
        
        
            
                
    GroveMenus
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics GP
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations
            
                
    Acumatica Cloud ERP
            
            
        
        
    
        
        
            
                
    Axys
            
            
        
        
    
        
        
            
                
    CareTime
            
            
        
        
    
        
        
            
                
    Carefeed
            
            
        
        
    
        
        
            
                
    DocuTrack
            
            
        
        
    
        
        
            
                
    EasyShifts
            
            
        
        
    
        
        
            
                
    Eldermark
            
            
        
        
    
        
        
            
                
    FrameworkLTC
            
            
        
        
    
        
        
            
                
    GroveMenus
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics GP
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
        Contact us
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
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                Free Trial
            
            
        
        
    
        
        
            
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            Deployment
            
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                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
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                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
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                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Eldermark Software
Founded
1991
Country
United States
Website
www.eldermark.com
Vendor Details
Company Name
ServiceTrac
Founded
1996
Country
United States
Website
servicetrac.com
Product Features
Assisted Living
                                        Admissions Management
                                        
                                    
                                    
                                    
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Building Maintenance
                                        
                                    
                                    
                                    
                                        Care Planning
                                        
                                    
                                    
                                    
                                        Event / Activities Planning
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Marketing / Lead Management
                                        
                                    
                                    
                                    
                                        Meal / Nutrition Management
                                        
                                    
                                    
                                    
                                        Medical Records
                                        
                                    
                                    
                                    
                                        Medication Tracking
                                        
                                    
                                    
                                    
                                        New Resident Assessment
                                        
                                    
                                    
                                    
                                        Resident Info Management
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Staff Management
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Electronic Medical Records (EMR)
                                        Appointment Management
                                        
                                    
                                    
                                    
                                        Charting
                                        
                                    
                                    
                                    
                                        Compliance Tracking
                                        
                                    
                                    
                                    
                                        E-Prescribing 
                                        
                                    
                                    
                                    
                                        E/M Coding
                                        
                                    
                                    
                                    
                                        HIPAA Compliant
                                        
                                    
                                    
                                    
                                        Handwriting Recognition
                                        
                                    
                                    
                                    
                                        Integrated Telehealth
                                        
                                    
                                    
                                    
                                        MIPS Certified
                                        
                                    
                                    
                                    
                                        Meaningful Use Certified
                                        
                                    
                                    
                                    
                                        ONC-ATCB Certified
                                        
                                    
                                    
                                    
                                        Patient Portal
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Voice Recognition
                                        
                                    
                            
                        Long Term Care
                                        Claims Management
                                        
                                    
                                    
                                    
                                        Clinical Care
                                        
                                    
                                    
                                    
                                        EHR
                                        
                                    
                                    
                                    
                                        Electronic Health Record 
                                        
                                    
                                    
                                    
                                        For Home Care Providers
                                        
                                    
                                    
                                    
                                        For Nursing Homes
                                        
                                    
                                    
                                    
                                        Geriatric Care
                                        
                                    
                                    
                                    
                                        MDS Review
                                        
                                    
                                    
                                    
                                        Patient Records
                                        
                                    
                                    
                                    
                                        Staff Scheduling
                                        
                                    
                            
                        Medical Billing
                                        Claims Processing
                                        
                                    
                                    
                                    
                                        Claims Scrubbing
                                        
                                    
                                    
                                    
                                        Code & Charge Entry
                                        
                                    
                                    
                                    
                                        Compliance Tracking
                                        
                                    
                                    
                                    
                                        Customizable Dashboard
                                        
                                    
                                    
                                    
                                        Dunning Management
                                        
                                    
                                    
                                    
                                        Invoice History
                                        
                                    
                                    
                                    
                                        Patient Eligibility Checks
                                        
                                    
                                    
                                    
                                        Practice Management
                                        
                                    
                                    
                                    
                                        Quotes/Estimates
                                        
                                    
                                    
                                    
                                        Remittance Advice
                                        
                                    
                            
                        Product Features
Assisted Living
                                        Admissions Management
                                        
                                    
                                    
                                    
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Building Maintenance
                                        
                                    
                                    
                                    
                                        Care Planning
                                        
                                    
                                    
                                    
                                        Event / Activities Planning
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Marketing / Lead Management
                                        
                                    
                                    
                                    
                                        Meal / Nutrition Management
                                        
                                    
                                    
                                    
                                        Medical Records
                                        
                                    
                                    
                                    
                                        Medication Tracking
                                        
                                    
                                    
                                    
                                        New Resident Assessment
                                        
                                    
                                    
                                    
                                        Resident Info Management
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Staff Management
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Survey
                                        Custom Survey URLs
                                        
                                    
                                    
                                    
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Mobile Survey
                                        
                                    
                                    
                                    
                                        Offline Response Collection
                                        
                                    
                                    
                                    
                                        Paper Survey
                                        
                                    
                                    
                                    
                                        Question Branching
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Site Intercept Survey  
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                        