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support

Description

Ekiga, which was originally called GnomeMeeting, is a free and open-source application that provides SoftPhone, video conferencing, and instant messaging capabilities via the Internet. It offers high-definition sound and video quality comparable to that of DVDs. Utilizing the two main telephony standards, SIP and H.323, it ensures compatibility with a wide range of service providers along with various hardware and software solutions. The application made its debut in 2001 under its former name as part of a graduation project. At that time, technologies like voice over IP, IP telephony, and videoconferencing were still emerging and not widely adopted, unlike today. The GNU/Linux desktop environment was still developing, and multimedia functionalities were very limited. Many webcam drivers had significant issues, ALSA was yet to be introduced, and achieving full-duplex audio posed challenges. Performance was often a concern, particularly due to the prevalence of proprietary codecs. Despite these technological hurdles, Ekiga emerged as a pioneering solution! Its early introduction laid the groundwork for advancements in communication tools that we often take for granted today.

Description

Discover MCUBE's groundbreaking unified omnichannel solution in Cloud Telephony Services, a game-changer for business communication. Wave farewell to communication challenges and welcome a streamlined experience that lets you prioritize your customers. This innovative technology equips businesses to deliver outstanding customer service, enhance productivity, and open doors to fresh growth opportunities. With MCUBE, you can transform the way you connect with your clients and elevate your business to new heights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asterisk Yes 
Drupal Yes 
Meritto No 
PropFlo No 
Sell.Do No 
Swift AMS No 
WhatsApp No 

Integrations

Asterisk No 
Drupal No 
Meritto Yes 
PropFlo Yes 
Sell.Do Yes 
Swift AMS Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

NA
NA
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ekiga

Founded

2001

Country

United States

Website

www.ekiga.org

Vendor Details

Company Name

VMC Technologies

Founded

2008

Country

India

Website

mcube.com

Product Features

Softphone

Audio / Video Conferencing Yes 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging Yes 
Contact Management No 
Fax Management No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting No 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing No 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management No 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Softphone

Audio / Video Conferencing Yes 
Call Logging No 
Call Recording Yes 
Call Transfer Yes 
Caller Identification No 
Chat / Messaging No 
Contact Management Yes 
Fax Management No 

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