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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover an exceptionally user-friendly analytics platform that empowers collaboration within your organization to drive meaningful action. It offers a unified approach for every employee to access your organization’s Voice of the Customer seamlessly. All pertinent information is consolidated in a single location, placing your customers’ desires and requirements at the forefront. The platform boasts an aesthetically pleasing user interface while providing the appropriate level of detail. Echoes truly stands out as a genuine self-service solution, making data-driven decision-making accessible to everyone. With its intuitive design, it fosters a culture of engagement and insight across the organization.

Description

Syncly Social simplifies customer insight by bringing every feedback channel into a single, AI-driven platform. Instead of chasing conversations across platforms, teams can collect, organize, and analyze feedback in one place. Intelligent auto-tagging and taxonomy tools structure incoming data automatically. Advanced sentiment analysis helps brands understand customer emotions at scale. With natural-language queries through “Hey Syncly,” users can ask complex questions and get instant answers. Discovery tools highlight trends, patterns, and growth opportunities. Syncly Social enables faster, smarter, customer-centric decisions across the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Salesforce Yes 
Slack Yes 
SurveyMonkey Yes 
Zendesk Yes 
Amazon Web Services (AWS) Yes 
Axis LMS No 
Confirmit Yes 
Front No 
Gainsight Yes 
GetFeedback Yes 
Gong No 
Grain No 
HelpDesk No 
Linear No 
Opus 2 No 
PagerTree Yes 
Pendo Yes 
Qualtrics XM Platform Yes 
Zapier No 

Integrations

Intercom Yes 
Salesforce Yes 
Slack Yes 
SurveyMonkey Yes 
Zendesk Yes 
Amazon Web Services (AWS) No 
Axis LMS Yes 
Confirmit No 
Front Yes 
Gainsight No 
GetFeedback No 
Gong Yes 
Grain Yes 
HelpDesk Yes 
Linear Yes 
Opus 2 Yes 
PagerTree No 
Pendo No 
Qualtrics XM Platform No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Echoes

Website

echoes.io

Vendor Details

Company Name

Deep BlueDot

Founded

2022

Country

United States

Website

syncly.app/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

VoiceNest Reviews

VoiceNest

R2H Technologies