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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover an exceptionally user-friendly analytics platform that empowers collaboration within your organization to drive meaningful action. It offers a unified approach for every employee to access your organization’s Voice of the Customer seamlessly. All pertinent information is consolidated in a single location, placing your customers’ desires and requirements at the forefront. The platform boasts an aesthetically pleasing user interface while providing the appropriate level of detail. Echoes truly stands out as a genuine self-service solution, making data-driven decision-making accessible to everyone. With its intuitive design, it fosters a culture of engagement and insight across the organization.

Description

Handling feature requests shouldn't consume all your time. Your product team dedicates countless hours to organizing feedback within spreadsheets and Jira, only to have these tools become chaotic and neglected. We enable product teams to collaborate seamlessly on feature requests across various departments, integrating insights from Salesforce and Hubspot. Feedback can flood your inbox from numerous channels, but we assist product teams in filtering out the distractions. We focus on quantifying the impact of requests and gathering essential customer information. By highlighting the most significant requests sorted by product area or theme, we ensure that all important submission details are captured. Our templates allow teams to gather all necessary information efficiently, minimizing repetitive questions about the roadmap. Save time that would otherwise be spent responding on Slack or email, and keep your teams updated with just a few clicks. Gain insights into the total revenue impact and context from customers, while also viewing the top requests categorized by common themes. Every day, customer-facing teams confront product feedback, and we streamline that process for enhanced efficiency. Ultimately, our solutions transform how product teams approach feature requests, making it a less daunting task.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Slack Yes 
Amazon Web Services (AWS) Yes 
Confirmit Yes 
Gainsight Yes 
GetFeedback Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom Yes 
Jira No 
PagerTree Yes 
Pendo Yes 
Qualtrics XM Platform Yes 
SurveyMonkey Yes 
Zendesk Yes 

Integrations

Salesforce Yes 
Slack Yes 
Amazon Web Services (AWS) No 
Confirmit No 
Gainsight No 
GetFeedback No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom No 
Jira Yes 
PagerTree No 
Pendo No 
Qualtrics XM Platform No 
SurveyMonkey No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Echoes

Website

echoes.io

Vendor Details

Company Name

Product Signals

Country

United States

Website

www.productsignals.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

VoiceNest Reviews

VoiceNest

R2H Technologies