Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EasyBusy Chats offers a sophisticated, omnichannel communication solution powered by AI that consolidates customer interactions within your CRM system. With this tool, you can oversee messaging across platforms such as WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, and WebChat through a single, cohesive interface.
This eliminates the hassle of switching between apps and helps prevent potential lead losses. The platform integrates effortlessly with Odoo, Zoho CRM, the native EasyBusy CRM, and various REST APIs, ensuring that all interaction histories are securely stored in your system.
Noteworthy Features include:
• A Centralized Omnichannel Inbox: Effortlessly manage all six messaging platforms in a single, real-time interface.
• Extensive CRM and API Integration: Enjoy a straightforward setup for Odoo, Zoho CRM, EasyBusy CRM, or APIs.
• Advanced AI Capabilities: Benefit from 24/7 AI sales bots, AI-generated chat summaries, objection detection, and alerts for red flags.
• Complete Data Control: Retain 100% ownership of all customer conversation records within your company's database.
In addition, this solution not only streamlines communication but also enhances customer engagement, making your business more responsive and efficient.
Description
Exairon is an innovative SaaS platform for Customer Experience Automation that allows businesses to oversee customer engagements across more than 15 channels, including WhatsApp, Webchat, Mobilchat, Instagram, Facebook, Telegram, and Email, all within a unified interface enhanced by artificial intelligence.
Exairon equips both virtual assistants and human operators with its unique Conversational AI and Generative AI features, branded as MakinaGPT, facilitating seamless conversations through a hybrid working mode, which sets it apart from its competitors. This technology enables Exairon MachinaGPTs to function in Autonomous, Semi-Autonomous, or Hybrid/Human Controlled Automation processes without requiring any handover, ensuring a fluid interaction experience. Moreover, the integration of human agents and AI can occur at the most opportune moments, catering to customer needs effectively, resulting in the capability to handle significantly higher volumes of customer interactions with increased efficiency and effectiveness. By leveraging these advanced features, Exairon significantly enhances the overall customer engagement process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
No images available
Pricing Details
$18.99 per package
Free Trial
Yes
Free Version
No
Pricing Details
$125/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EasyBusy Chats
Founded
2024
Country
Ukraine
Website
easy-busy.chat/
Vendor Details
Company Name
Exairon
Founded
2020
Country
United States
Website
exairon.com
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No