Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EaseDial is a cloud-based communication solution crafted to optimize business telephony and enhance customer interaction processes. It equips organizations with adaptable voice and messaging functions that facilitate effective management of both incoming and outgoing communications. Notable features encompass smart call routing that allocates calls according to agent skills and availability, automated dialing systems that boost the number of outbound calls, and smooth integrations with widely-used CRM systems. Additionally, EaseDial provides real-time analytics and historical reporting tools that allow for the assessment of agent performance and connection statistics. By consolidating various communication channels and automating essential telephony functions, EaseDial enables sales and customer support teams to significantly enhance their operational productivity. Ultimately, this platform not only simplifies workflows but also empowers teams to focus more on engaging with customers.
Description
Route Mobile stands out as a prominent provider of cloud communication solutions, serving a variety of clients including enterprises, over-the-top (OTT) service providers, and mobile network operators (MNOs), thereby enhancing connectivity across diverse sectors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Raven
No
Pricing Details
$10/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EaseDial
Founded
2024
Country
United States
Website
easedial.com
Vendor Details
Company Name
Route Mobile
Founded
2004
Country
India
Website
routemobile.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No