Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Housekeeping, inspections, maintenance, inventory management, linens, and guest and owner portals are just the beginning; the system is designed to be both straightforward and adaptable. Effortlessly expand a thorough linen and amenities program suitable for both small and extensive laundry operations. It integrates seamlessly with top property management software systems to ensure smooth data exchanges. Continuous and immediate communication with on-site staff is prioritized, guaranteeing timely and precise information at all times. Activate necessary measures swiftly to manage protocols effectively. Business intelligence is readily available at your fingertips, thanks to EZCARE, which consists of a suite of feedback-oriented tools that allow your entire team to collaborate on a single platform. Bring your operations team together to enhance guest satisfaction and provide outstanding service. The system includes powerful job scheduling tailored to your specifications, along with real-time tracking of tasks. Field personnel can report issues instantly through the mobile application, ensuring that cleaning, inspections, and maintenance align with your customized rules. This holistic approach not only streamlines operations but also fosters a more efficient working environment.

Description

IQtrac provides a comprehensive solution for enhancing operations management, covering aspects such as maintenance, housekeeping, and guest requests. By utilizing IQtrac, hotels can efficiently oversee their operations, ultimately leading to outstanding guest experiences while maintaining the property in excellent condition. The platform's asset management features help prolong the lifespan of hotel assets. With its service optimization system, managing and tracking guest requests becomes seamless. IQtrac acts as a centralized hub for all maintenance requirements of your property. It also enhances the productivity of your cleaning staff, ensuring that your establishment remains spotless. Additionally, it keeps you informed about low inventory levels and identifies which suppliers to contact for replenishment. Regular inspections can be conducted to guarantee compliance with brand and safety standards. The system also aids in tracking lost and found items and managing associated contact information. You can easily identify high-performing employees and those who may benefit from further training. Ultimately, IQtrac equips you with the essential data to maintain operational efficiency while continuously improving the guest experience. With such a powerful tool at your disposal, managing hotel operations becomes more effective and streamlined than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Barefoot Agent Yes 
Escapia Yes 
Guesty Yes 
Hostfully Yes 
LiveRez Yes 
Lodgix Yes 
iCalendar Yes 

Integrations

Barefoot Agent No 
Escapia No 
Guesty No 
Hostfully No 
LiveRez No 
Lodgix No 
iCalendar No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EZcare

Founded

2002

Country

United States

Website

www.ezcare.io

Vendor Details

Company Name

IQware

Founded

2016

Country

United States

Website

iqwareinc.com/products/asset-and-guest-management/

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search Yes 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management Yes 
Self Service Portal Yes 
Shipping Management No 
Unclaimed Items Management Yes 

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