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Description
EVO distinguishes itself through its four business channels. Each channel has a sales and operations team that delivers expert payment solutions and services. ISV and reseller partnerships accelerate technology solutions at point of sale. Payment solutions for large merchants that integrate ERP and A/R automation. Merchant relationships based primarily on the internet to conduct business. Small- to medium-sized companies that sell primarily in brick-and-mortar stores. Countertop terminals can accept all payment methods including EMV and chip and pin, magstripe and NFC/Contactless. This is the fastest way for POS developers integrate advanced security features, functionality, and functionality into payment solutions. EVO Payments offers semi-integrated solutions that enable merchants to accept EMV payment easily and affordably. Secure mobile payment solutions include PCI-compliant handheld devices, wireless terminals, and tablet solutions.
Description
NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem.
At its core are three integrated tools:
Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting.
ScanX – A risk assessment engine for KYC, KYB, and AML compliance.
MonitorX – Continuous monitoring that provides real-time oversight of merchant risk.
Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter.
Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces.
Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth.
With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat Sign
No
Chargeback Gurus
Yes
Datto RMM
Yes
Datto Workplace
Yes
Fi911
Yes
Hyperise
No
LINGA KDS
Yes
LiveChat
No
Microsoft Outlook
No
MobiWork
Yes
Integrations
Adobe Acrobat Sign
Yes
Chargeback Gurus
No
Datto RMM
No
Datto Workplace
No
Fi911
No
Hyperise
Yes
LINGA KDS
No
LiveChat
Yes
Microsoft Outlook
Yes
MobiWork
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1,499 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EVO Payments
Country
United States
Website
www.evopayments.us
Vendor Details
Company Name
NMI
Country
United States
Website
www.nmi.com/products/merchant-relationship-management/
Product Features
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
Yes
Signature Capture
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
