Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
The Enterprise Testing Suite (ETS) is an automated testing solution that provides users with boundless testing capabilities. Depending on business requirements, ETS can be implemented either as a Software as a Service (SaaS) or as an on-premise software solution. With ETS, users can conduct comprehensive tests of their IVR configurations within just a few hours. Additionally, the platform allows for real-time monitoring of results, enabling users to quickly identify and address any issues that arise. This flexibility and efficiency make ETS a valuable tool for businesses looking to streamline their testing processes.
Description
Telebu Hub, or Hub, is a complete outbound and inbound contact center software that can either be deployed on-premises or in the cloud. It is easy to set-up, easy to scale and easy to use.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1280.00/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Occam Networks
Founded
2016
Country
United Kingdom
Website
www.occam.global/
Vendor Details
Company Name
Telebu
Founded
2003
Country
India
Website
www.telebu.com/hub
Product Features
IVR
Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Routing
No
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes