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features
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support

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Description

The Enterprise Testing Suite (ETS) is an automated testing solution that provides users with boundless testing capabilities. Depending on business requirements, ETS can be implemented either as a Software as a Service (SaaS) or as an on-premise software solution. With ETS, users can conduct comprehensive tests of their IVR configurations within just a few hours. Additionally, the platform allows for real-time monitoring of results, enabling users to quickly identify and address any issues that arise. This flexibility and efficiency make ETS a valuable tool for businesses looking to streamline their testing processes.

Description

A powerful speech platform designed to transform applications into Voice Bots, InterpreXer™ adheres to the W3C VoiceXML 2.1 standard, enabling the development of dynamic voice-driven interfaces while being seamlessly integrated with automatic speech recognition (ASR) and text-to-speech (TTS) technologies. This flexible solution can be deployed on standard hardware or cloud virtual machines, allowing for substantial scalability to manage millions of voice bot interactions via telephone. It is fully compliant with the VoiceXML 2.1 guidelines set forth by the W3C. Additionally, users can effortlessly synchronize applications with any customer relationship management (CRM) tools or other backend systems using web hooks. The platform also supports triggering CTI events for leading contact center solutions directly from the bot interface. With the ability to connect to various speech recognition and text-to-speech engines dynamically, businesses enjoy the flexibility to adapt their services according to changing demands. Moreover, it facilitates the deployment of thousands of ports in a distributed, high-availability setting, ensuring that scalability and reliability are readily achievable. This comprehensive system caters to the evolving requirements of modern enterprises, empowering them to enhance customer interactions effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1280.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Occam Networks

Founded

2016

Country

United Kingdom

Website

www.occam.global/

Vendor Details

Company Name

Phonologies

Founded

2001

Country

India

Website

phonologies.com/interprexer/

Product Features

IVR

Call Center Yes 
Call Logging No 
Call Recording Yes 
Call Routing No 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization No 
Voice Mail No 

Product Features

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Alternatives

Alternatives

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