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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ET PLAN, an innovative cloud-based solution for employee transportation management, simplifies communication and resource optimization while enhancing financial control and supporting organizational sustainability. Cost Control and Reduction • Route Optimization Legal Compliance CO2 Emissions Monitoring • Absence Management Overtime Work Planning • Shift planning with cost visibility • Elimination of manual invoice verification Transport Service Performance Monitoring • Improving employee satisfaction: • Simplifying the complaint management process • Business Decision Support • Effective communication among all parties involved

Description

Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Share It Smart

Founded

2018

Country

Romania

Website

share-it-smart.com

Vendor Details

Company Name

Equiniti

Founded

2007

Country

United Kingdom

Website

equiniticharter.com

Product Features

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking Yes 
Order Management No 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

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