Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ET PLAN, an innovative cloud-based solution for employee transportation management, simplifies communication and resource optimization while enhancing financial control and supporting organizational sustainability.
Cost Control and Reduction
• Route Optimization
Legal Compliance
CO2 Emissions Monitoring
• Absence Management
Overtime Work Planning
• Shift planning with cost visibility
• Elimination of manual invoice verification
Transport Service Performance Monitoring
• Improving employee satisfaction:
• Simplifying the complaint management process
• Business Decision Support
• Effective communication among all parties involved
Description
Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Share It Smart
Founded
2018
Country
Romania
Website
share-it-smart.com
Vendor Details
Company Name
Equiniti
Founded
2007
Country
United Kingdom
Website
equiniticharter.com
Product Features
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
Yes
Order Management
No
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No