Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ESET's Endpoint Detection and Response tool provides continuous and thorough oversight of real-time endpoint activities, allowing for detailed investigation of suspicious actions and rapid reaction to security incidents. When utilized alongside the ESET Endpoint Protection Platform, ESET Enterprise Inspector offers a comprehensive solution for prevention, detection, and remediation of threats. This tool includes an API that facilitates the access and exportation of threat detections and their resolutions, ensuring seamless integration with various systems such as SIEM, SOAR, and ticketing platforms. Additionally, ESET Enterprise Inspector boasts remote PowerShell capabilities, enabling security professionals to examine and configure their organization's computers from afar, thus ensuring an effective response without disrupting user operations. Users can also utilize data filters to categorize information based on criteria like file popularity, reputation, digital signature, behavior, or contextual details, enhancing the overall efficiency of threat management. This multifaceted approach provides organizations with a robust framework for maintaining their cybersecurity posture.
Description
IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ESET
Founded
1992
Country
Slovakia
Website
www.eset.com/us/business/solutions/endpoint-detection-and-response/
Vendor Details
Company Name
IrisCX
Country
Canada
Website
www.iriscx.com
Product Features
Endpoint Detection and Response (EDR)
Behavioral Analytics
No
Blacklisting/Whitelisting
No
Continuous Monitoring
No
Malware/Anomaly Detection
No
Prioritization
No
Remediation Management
No
Root Cause Analysis
No
Product Features
Construction Management
Accounting Integration
No
Budget Tracking/Job Costing
No
CRM
No
Change Orders
No
Commercial
No
Contract Management
No
Contractors
No
Equipment Tracking
No
Estimating
No
Incident Reporting
No
Mobile Access
No
Offline Access
No
RFI & Submittals
No
Residential
No
Subcontractor Management
No
Timesheets
No