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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Elements like digital transformation, disruptive innovation, evolving business models, security vulnerabilities, regulatory requirements, and hybrid architecture projects significantly complicate and heighten the risks associated with your IT strategy and planning. Global 500 companies utilize our EOS ITPM Platform and its applications to effectively gain insight into and manage these risks. This platform provides a comprehensive overview of all IT assets, their interconnections, and cost distributions, serving as the definitive reference point for CIOs, PMs, EAs, and others seeking to oversee the IT portfolio throughout the organization. For executives, the EOS ITPM Platform offers actionable insights through a data-centric approach that provides quick value, is user-friendly, and seamlessly integrates with existing specialized solutions. Additionally, the platform's combined portfolio, planning, and road mapping capabilities allow you to translate and align your business goals with bimodal work units, enhancing strategic alignment across the board. By leveraging these features, organizations can better navigate the complexities of their IT landscapes while optimizing resource allocation and project execution.

Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Augmentt No 
Autotask PSA No 
Breach Secure Now No 
Cisco Meraki No 
ConnectWise PSA No 
CrewHu No 
HaloPSA No 
Hook Security No 
Hudu No 
INFIMA No 
IT Glue No 
KnowBe4 No 
Microsoft 365 No 
Microsoft Power BI No 
NinjaOne No 
Phin Security Awareness Training No 
Simplesat No 
SmileBack No 
Syncro No 
vCIO Hero No 

Integrations

Augmentt Yes 
Autotask PSA Yes 
Breach Secure Now Yes 
Cisco Meraki Yes 
ConnectWise PSA Yes 
CrewHu Yes 
HaloPSA Yes 
Hook Security Yes 
Hudu Yes 
INFIMA Yes 
IT Glue Yes 
KnowBe4 Yes 
Microsoft 365 Yes 
Microsoft Power BI Yes 
NinjaOne Yes 
Phin Security Awareness Training Yes 
Simplesat Yes 
SmileBack Yes 
Syncro Yes 
vCIO Hero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$149/month
Complete customer success

$15/month/per licensed client:
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EOS Software

Country

United States

Website

eossoftware.com

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-insights/

Product Features

Enterprise Architecture

Application Portfolio Management No 
Architecture Governance No 
Capability Mapping No 
Diagramming No 
Idea Management No 
Modeling & Simulation No 
Project Management No 
Risk Assessment No 
Transformation Roadmapping No 
Version Control No 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

Project Portfolio Management

Budget Management No 
Collaboration No 
Dashboard No 
Issue Management No 
Milestone Tracking No 
Portfolio Management No 
Project Planning No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Task Management No 
Time & Expense Tracking No 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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