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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We possess and oversee our own sophisticated IP network, drawing on years of expertise to mitigate the risks and challenges associated with integrating cloud communication solutions into modern IP infrastructures. Our voice solutions facilitate the management of multiple networks consolidated onto a single invoice. Additionally, our managed IT services cater to a diverse range of applications. Operating as a managed cloud service provider with numerous locations across the United States, we cater specifically to enterprise businesses with multiple sites by offering a unified bill, a single contract, and a dedicated vendor that delivers exceptional service and support. Our reputation in the industry is built on providing a wide array of cutting-edge solutions at competitive prices, currently managing over 4 million toll-free numbers and handling more than a billion minutes monthly. We invite you to delve into our extensive offerings, which include various services, bundles, equipment packages, and pricing structures. Our mission is to streamline telecommunications, allowing you to concentrate on your core priorities while we take care of the intricacies. With our comprehensive support, businesses can achieve greater efficiency and focus on growth.

Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Wholesale Carrier Services

Website

www.wcs.com/managed-services-provider

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation Yes 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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