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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Provide CAD data and product data to manufacturers as marketing content. OEMs can also use this information to help streamline their engineering processes and find parts faster. Provide 3D CAD models using digital twin technology to increase sales and leads. Showcase your products from every angle. Provide interactive CAD/BIM downloads in 150 formats to help you deliver critical content and increase engagement. Engineers can search, find, and compare parts to improve efficiency and reduce engineering waste. Reusing existing parts instead of introducing new ones can help you save money on engineering and procurement. A survey of 128,000 architects and engineers reveals digital essentials to selling and marketing industrial products. This 14-page report provides insight and practical ideas for manufacturers to improve their customer engagement and sales. eCATALOGsolutions allows sales and marketing to generate leads while offering a great customer experience.

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CONTACT Project Office Yes 
OAuth No 

Integrations

CONTACT Project Office No 
OAuth Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CADENAS GmbH

Founded

1992

Country

Germany

Website

www.3dfindit.com/en/corporate/enterprise

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

Product Features

Product Management

Collaboration Yes 
Feedback Collection No 
Idea Management Yes 
Milestone Tracking No 
Prioritization No 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management Yes 
Workflow Management Yes 

Product Features

Alternatives

Alternatives

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