Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide CAD data and product data to manufacturers as marketing content. OEMs can also use this information to help streamline their engineering processes and find parts faster. Provide 3D CAD models using digital twin technology to increase sales and leads. Showcase your products from every angle. Provide interactive CAD/BIM downloads in 150 formats to help you deliver critical content and increase engagement. Engineers can search, find, and compare parts to improve efficiency and reduce engineering waste. Reusing existing parts instead of introducing new ones can help you save money on engineering and procurement. A survey of 128,000 architects and engineers reveals digital essentials to selling and marketing industrial products. This 14-page report provides insight and practical ideas for manufacturers to improve their customer engagement and sales. eCATALOGsolutions allows sales and marketing to generate leads while offering a great customer experience.
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CADENAS GmbH
Founded
1992
Country
Germany
Website
www.3dfindit.com/en/corporate/enterprise
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com
Product Features
Product Management
Collaboration
Yes
Feedback Collection
No
Idea Management
Yes
Milestone Tracking
No
Prioritization
No
Product Roadmapping
Yes
Release Management
Yes
Requirements Management
Yes
Resource Management
Yes
Workflow Management
Yes