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ease
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support

Description

You’ll be pleased to know that you won’t need to invest the next six years creating an AI assistant from scratch, which could hinder your progress in other important areas. Moreover, you’re not required to settle for a basic bot that merely provides generic responses borrowed from other companies. Instead, our platform offers you a fully branded AI assistant that is ready to launch immediately, capable of handling 85% of the frequently asked questions in your industry, allowing you to decide which queries to activate. This will significantly save time for your team during their workday, enabling you to innovate and develop unique features tailored to your business, all while your AI assistant engages with tens of thousands of customers simultaneously, around the clock, through conversational AI. As you explore your own Reef dashboard more deeply, you’ll uncover additional insights, and we’ll be right there with you, managing the technology to ensure your AI continues to evolve and improve over time. This partnership not only enhances your immediate efficiency but also sets the stage for long-term growth and adaptation in an ever-changing market.

Description

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Connect
Amazon Web Services (AWS)
Facebook
Facebook Messenger
Google Cloud Platform
IBM Cloud
Instagram
Microsoft 365
Telegram
WeChat
WhatsApp
X (Twitter)
iMessage

Integrations

Adobe Connect
Amazon Web Services (AWS)
Facebook
Facebook Messenger
Google Cloud Platform
IBM Cloud
Instagram
Microsoft 365
Telegram
WeChat
WhatsApp
X (Twitter)
iMessage

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EBI.AI

Founded

2001

Country

United Kingdom

Website

ebi.ai/platform/

Vendor Details

Company Name

eBanqo

Founded

2019

Country

United States

Website

www.ebanqo.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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