Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EAZY CRM is a cloud-enabled customer relationship management platform built to simplify sales, service, and customer engagement processes through a single connected system.
The solution helps businesses organize and manage leads, opportunities, follow-ups, and customer interactions with greater efficiency through structured workflows and real-time activity monitoring.
It also supports operational processes such as quotation handling, expense and reimbursement tracking, approval management, and sales coordination, helping teams maintain better process visibility and control.
For after-sales operations, EAZY CRM includes customer support tools like service ticket management, AMC monitoring, and issue resolution workflows to improve customer experience and response times.
With live dashboards, performance tracking, and complete customer insights, businesses can make informed decisions while improving productivity across sales and service teams.
Integrated with ERP and DMS platforms, EAZY CRM creates a connected ecosystem that aligns pre-sales, sales, and post-sales activities while reducing operational gaps between departments.
Description
Gamification integrates elements of game design into everyday tasks and activities, influencing the behavior of both employees and customers. ORLIG CRM harnesses the effectiveness of Gamification to tackle workplace challenges, leading to a workforce and customer base that is more motivated and engaged, which in turn boosts productivity, enhances sales figures, and elevates the overall customer experience. Effectively targeting the right audience with appropriate marketing messages can yield valuable leads that are likely to convert into sales, resulting in impressive growth for your organization. With ORLIG CRM, you gain the ability to segment and analyze your current customers, optimizing the value derived from every interaction. Exceptional customer service, particularly in responding to inquiries and providing post-sales support, fosters strong relationships with clients. Furthermore, ORLIG CRM facilitates the management of all customer interactions within a unified platform, enabling employees to access critical information swiftly and thus enhancing their ability to address customer concerns proactively before they escalate. As a result, businesses can not only improve their operational efficiency but also create a more satisfying experience for their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Chatlayer by Sinch
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Eazy ERP Technologies Pvt Ltd
Founded
2007
Country
India
Website
www.eazycrm.in/
Vendor Details
Company Name
ANBIZ
Founded
2003
Country
Malaysia
Website
anbiz.com/orlig-customer-relationship-management/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No