Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.
Description
Oyatel offers a wide array of options for your communication needs. Whether you prefer utilizing our Oyatel Softphone, mobile application, a desktop unit, or a cordless phone, we are here to address your challenges. Our comprehensive and feature-rich phone system is tailored specifically to meet the demands of any business. The CallManager is fully web-based, allowing you to manage your telephony effortlessly from either a Mac or PC. You will always have real-time access to updated information regarding phone statuses and the online presence of employees. The Oyatel CallManager also includes an automated attendant that is managed via calling queues, key selection menus, and automated controls for opening hours. With our system, you can efficiently manage users and call queues, resulting in quicker response times and smoother call flows. Additionally, you can have an operated switchboard that provides real-time access to the online status of your team members, ensuring that you are always connected. This flexibility makes Oyatel an ideal choice for businesses seeking effective communication solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
WordPress
No
Pricing Details
€14 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dzinga
Founded
2017
Country
Poland
Website
dzinga.com
Vendor Details
Company Name
Oyatel
Country
Norway
Website
oyatel.com/en/
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No