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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.

Description

Oyatel offers a wide array of options for your communication needs. Whether you prefer utilizing our Oyatel Softphone, mobile application, a desktop unit, or a cordless phone, we are here to address your challenges. Our comprehensive and feature-rich phone system is tailored specifically to meet the demands of any business. The CallManager is fully web-based, allowing you to manage your telephony effortlessly from either a Mac or PC. You will always have real-time access to updated information regarding phone statuses and the online presence of employees. The Oyatel CallManager also includes an automated attendant that is managed via calling queues, key selection menus, and automated controls for opening hours. With our system, you can efficiently manage users and call queues, resulting in quicker response times and smoother call flows. Additionally, you can have an operated switchboard that provides real-time access to the online status of your team members, ensuring that you are always connected. This flexibility makes Oyatel an ideal choice for businesses seeking effective communication solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 

Integrations

WordPress No 

Pricing Details

€14 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dzinga

Founded

2017

Country

Poland

Website

dzinga.com

Vendor Details

Company Name

Oyatel

Country

Norway

Website

oyatel.com/en/

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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