Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.
Description
Oversee every detail of your leads with our comprehensive Contact Manager. You can easily import or export single contacts or bulk data in large volumes. Customize your database by adding specific fields to gather any information you require. Additionally, you can swiftly design customized lead forms to seize those eager prospects. Whether you're managing an influx of incoming calls or making outbound sales attempts, our robust phone system is designed to support your needs. You can develop diverse voicemail and sales scripts tailored for your team, along with crafting impactful campaigns that incorporate voicemails, SMS messages, and pre-recorded audio. Every call is logged for analysis and metrics to boost your conversion rates further! Envision having the same marketing power as email, but delivered instantly through text messaging! That's precisely what our SMS Marketer offers. You can generate both standard and conversational campaigns, set up autoresponders, and monitor every text interaction to achieve the best possible return on investment. This innovative tool empowers you to connect with your audience on a whole new level.
API Access
Has API
No
API Access
Has API
No
Pricing Details
€14 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$197 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dzinga
Founded
2017
Country
Poland
Website
dzinga.com
Vendor Details
Company Name
M&M Helton Enterprises
Founded
2010
Country
United States
Website
hotprospector.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No