Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Address customer concerns effectively on the first attempt, consistently. Dynamics 365 for Field Service enhances the experience by offering clear communication throughout the entire support process whenever a customer reaches out for assistance. It begins with acknowledging the service request, then smoothly transitions to sharing details about the technician assigned, including their expected time of arrival, followed by post-service updates, and a confirmation once the issue is resolved. By proactively predicting, identifying, and addressing service challenges before customers are even aware of them, businesses can maintain reliable and efficient operations. Foster customer trust and loyalty by equipping technicians and service managers with essential tools and information, enabling them to solve issues promptly. Additionally, optimize both resources and costs while delivering outstanding onsite customer interactions by deploying technicians precisely when and where they are needed most, ensuring a seamless service experience. This holistic approach not only enhances customer satisfaction but also drives operational excellence across the board.
Description
Eliminate cumbersome manual paperwork, reduce expenses, and enhance transparency for both employees and customers with a comprehensive automated field service management software solution. Frontu has become the preferred FSM software provider for field service companies globally. You can engage with your team and oversee their tasks in real-time from any location. Team members have the capability to update task statuses, document their progress, and manage client requests, ensuring you remain informed about all your operations, whether on-site or remote. Say goodbye to lengthy and monotonous administrative tasks – we are here to assist you. Frontu is designed to optimize and automate regular administrative processes, allowing you and your team to concentrate on what truly matters – delivering outstanding service. Furthermore, Frontu provides a wide range of add-ons that enable us to offer exceptional services tailored to your business needs. We also ensure seamless integration through API or Zapier, and our list of features is continuously updated to reflect the latest advancements and solutions available in the market. With Frontu, you can streamline your operations and significantly enhance productivity across your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
AXtension Content Gate
Yes
AgriERP
Yes
Atfinity
Yes
Azumuta
Yes
BUILDFitters
Yes
Dynamics 365 Remote Assist
Yes
EasyTerritory
Yes
Ema
Yes
Epicor Kinetic
No
Google Sheets
No
Integrations
AXtension Content Gate
No
AgriERP
No
Atfinity
No
Azumuta
No
BUILDFitters
No
Dynamics 365 Remote Assist
No
EasyTerritory
No
Ema
No
Epicor Kinetic
Yes
Google Sheets
Yes
Pricing Details
$95 per user per month
Free Trial
No
Free Version
No
Pricing Details
29€ per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/field-service/overview/
Vendor Details
Company Name
Frontu
Founded
2014
Country
Lithuania
Website
frontu.com
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No