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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Projects are typically completed within one to two days, influenced by their complexity, while ongoing initiatives like SEO and marketing campaigns continue to evolve. Our user-friendly portal allows you to conveniently submit requests right from your mobile device. You can easily track the status of your requests, whether they are open, pending, or closed, ensuring you remain informed throughout the process. Each project will have a dedicated team member to provide personalized support. Ducky will handle all your requests simultaneously, offering various options for each project to streamline your experience. Expect outstanding designs and captivating videos tailored for your social media endeavors, helping you maintain a polished and professional online presence. Moreover, our commitment to quality ensures that your brand stands out in a crowded digital landscape.

Description

GovQA's software for managing Public Records Requests is the leading choice for state and local government entities, outpacing all competitors in handling Freedom of Information Act (FOIA) requests. Our innovative, patent-pending features, such as in-line deflection that presents detailed information prior to request submission, effective duplicate request identification, and a structured tiered processing system, significantly minimize repetitive tasks, reduce the risk of errors, and facilitate seamless collaboration among involved parties. If you're facing challenges related to public records, we offer a robust solution! The GovQA platform integrates our extensive expertise, rules engine, workflow capabilities, and payment systems to deliver a holistic Public Records Software Management System tailored to the unique requirements of every department. With our groundbreaking deflection tools, essential information is readily accessible before any formal request is made, streamlining the entire process. By choosing GovQA, organizations can enhance efficiency and transparency in their public records management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CSS Yes 
HTML Yes 
JavaScript Yes 
PHP Yes 
WordPress Yes 
jQuery Yes 

Integrations

CSS No 
HTML No 
JavaScript No 
PHP No 
WordPress No 
jQuery No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ducky

Website

duckyunlimited.com

Vendor Details

Company Name

WebQA

Founded

2000

Country

United States

Website

www.webqa.net

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

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