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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Duck Creek Claims offers a robust solution for managing the claims process, aimed at optimizing each stage of the lifecycle for insurance providers. It automates workflows from the first report through to the final settlement, while also simplifying data analysis via integrated analytics and ensuring compatibility with current systems. Notable features encompass advanced first notice of loss (FNOL) capabilities, automated assignments that consider adjuster expertise and current workloads, immediate access to policy and coverage information, and streamlined workflows for adjusters. This innovative platform significantly boosts operational efficiency and minimizes manual tasks, thus facilitating quicker claims resolutions and enhancing customer satisfaction, all while adhering to the latest regulatory standards. With its comprehensive tools and features, Duck Creek Claims positions insurers to effectively respond to the evolving demands of the insurance landscape.

Description

The Risk Manager software leverages Microsoft SQL Server, enabling the development of tailored views and queries for effective reporting. Additionally, it supports ODBC-compliant applications, eliminating the need for reliance on ERIC Systems. The system is perpetually being improved, with updates being rolled out on a regular basis. Our approach to delivering these updates is straightforward: we provide new versions at no extra charge as part of the standard technical support agreement. Each user login is assigned specific dollar limits for check and reserve transactions, ensuring that any amounts exceeding these limits are subject to acknowledgment controls for total amounts paid to date and total incurred thresholds set at the enterprise level. Furthermore, our strategy for enhancing program features and standard reports is driven by the feedback and suggestions of our clients, ensuring that the software evolves to meet their needs effectively. This commitment to client collaboration ensures that the Risk Manager remains relevant and useful in a changing business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Duck Creek Suite Yes 

Integrations

Duck Creek Suite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19995.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Duck Creek Technologies

Founded

2000

Country

United States

Website

www.duckcreek.com/product/claims-management-software/

Vendor Details

Company Name

ERIC Systems

Founded

1982

Country

United States

Website

www.ericsys.com

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Product Features

Claims Processing

Adjustor Management Yes 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management Yes 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

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