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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Drupal Wiki serves as a robust, out-of-the-box enterprise knowledge management solution and intranet system, aimed at assisting organizations in consolidating information and enhancing team collaboration. It is essential to note that Drupal Wiki operates as a completely separate software entity, having no affiliation with the Drupal Content Management System (CMS). This means it is not merely a module, plugin, or extension of the Drupal CMS, and it also does not share similar applications or technical intricacies. Rather, Drupal Wiki stands alone as a specialized business tool crafted specifically for the purposes of internal documentation, quality management, and compliance oversight. Users find it easy to navigate, as it eliminates the need for any technical configuration or coding expertise. Equipped with features like intuitive rich-text editing, visual workflow tools, advanced search functions, and robust security measures, Drupal Wiki empowers businesses with a comprehensive and user-friendly platform that facilitates the effortless and efficient management of their organizational knowledge. As organizations increasingly prioritize effective knowledge sharing, tools like Drupal Wiki become indispensable for fostering a culture of collaboration and information accessibility.

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

75€ for 25 Users
Free Trial Yes 
Free Version No 

Pricing Details

$16 per user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KontextWork GbR

Country

Germany

Website

drupal-wiki.com

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management No 
Territory Management No 

Alternatives

Alternatives