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Average Ratings 29 Ratings

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support

Description

Dream Broker #One offers a comprehensive communication platform for organizations to handle all their interactions, from meetings and calls to messaging and file sharing, in one place. The software is built with robust security and GDPR compliance in mind, ensuring that all data is processed and stored within the European Economic Area. With user-friendly features and seamless integration across devices, Dream Broker #One improves productivity and collaboration while ensuring the highest security standards. It’s an ideal solution for businesses looking for an efficient, all-in-one communication and leadership tool with military-grade reliability.

Description

Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Zapier No 
Zendesk No 
Zoho CRM No 

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

€25/year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dream Broker

Founded

2007

Country

Finland

Website

dreambroker.com

Vendor Details

Company Name

Thirdlane

Founded

2003

Country

United States

Website

www.thirdlane.com

Product Features

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing Yes 
Whiteboard No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

PBX

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Alternatives

Alternatives

Slack Reviews

Slack

Salesforce
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