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Average Ratings 0 Ratings
Description
Dragon Professional is an advanced speech recognition tool designed to help professionals generate high-quality documents more effectively by turning spoken words into text with an impressive accuracy rate of up to 99%. Tailored for Windows 11 and also compatible with Windows 10, it caters to a wide range of industries, including finance, education, and healthcare. Users can dictate their documents three times more rapidly than they could type, and the software also supports the transcription of pre-recorded audio files. Moreover, it features customizable options, allowing users to create specific words and commands that can enhance efficiency by minimizing repetitive tasks. In addition, Dragon Professional v16 provides users with access to Dragon Anywhere Mobile, a convenient cloud-based dictation service available for iOS and Android devices, which facilitates productivity while on the move. This innovative software not only improves workflow but also empowers users to leverage technology for better document management.
Description
IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.
API Access
Has API
No
API Access
Has API
No
Integrations
Cobasoft Note (CsNote)
Yes
Dragon Speech Recognition
Yes
IBM Cloud
No
IBM Cloud Pak for Applications
No
IBM Watson
No
Integrations
Cobasoft Note (CsNote)
No
Dragon Speech Recognition
No
IBM Cloud
Yes
IBM Cloud Pak for Applications
Yes
IBM Watson
Yes
Pricing Details
$699 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$0.01 per minute
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nuance Communications
Founded
1992
Country
United States
Website
www.nuance.com/dragon/business-solutions/dragon-professional.html
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/watson-speech-to-text
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No
Product Features
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No