Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A guard tour system is essential for effectively overseeing security patrol operations in Singapore. In recent years, the responsibilities of security officers have expanded beyond traditional patrol duties to include tasks such as facility assessments and inspections. This evolution, combined with a growing demand for security services and a notable shortage of manpower in the industry, necessitates a more efficient management approach for security patrols with a smaller number of officers. We provide a wide array of electronic guard tour systems leveraging various geotagging technologies, including iButton Touch Memory, RFID, GPS, and GPRS. You can track the activities of your security personnel in real-time, ensuring exceptional situational awareness. Our customizable patrol management software is designed to cater to your specific security requirements. Additionally, we ensure a swift turnaround with software features for monitoring patrols, generating activity reports, planning tour routes, and scheduling guards, making it easier than ever to maintain security standards. Enhancing operational efficiency is not just a goal; it's a necessity in today's security landscape.
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dr Integrated Systems
Country
Singapore
Website
drpatrol.com
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No