Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services. Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations. We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.

Description

Dynamics CRM and The Portal Connector can help you improve your customer service. You can provide better customer service by integrating Microsoft Dynamics CRM and Dynamics 365 seamlessly with an online portal that is secure and customizable. It is easy to use, and does not require any coding or custom programming. The Portal Connector offers key advantages, including: * You can host your portal online, in the cloud, or with a third-party hosting provider * Works with Dynamics CRM 2011, 2015, 2016, Dynamics 360 * All data from CRM, including Custom Entities, can be used in your portal solution * One license includes unlimited Dev/Test/UAT environments * The Portal Connector is simple to use and doesn't require any coding skills * End Users can authenticate with your portal using Facebook, LinkedIn and Twitter. * Developers can customize every aspect of our solution with our open API

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Basecamp Yes 
Citizen RIMS No 
Clickatell Yes 
Microsoft Outlook Yes 
Oracle Artificial Intelligence Yes 
SAP Access Control Yes 
Twilio Yes 
Willis Towers Watson HR Portal Software Yes 
Workday Extend Yes 
X (Twitter) Yes 
XpertHR Yes 

Integrations

Basecamp No 
Citizen RIMS Yes 
Clickatell No 
Microsoft Outlook No 
Oracle Artificial Intelligence No 
SAP Access Control No 
Twilio No 
Willis Towers Watson HR Portal Software No 
Workday Extend No 
X (Twitter) No 
XpertHR No 

Pricing Details

PEPY
Free Trial No 
Free Version No 

Pricing Details

$14995.00/one-time
Perpetual Licensing.
Monthly Subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dovetail Software

Founded

1995

Country

United States

Website

www.dovetailsoftware.com

Vendor Details

Company Name

Sylogist

Founded

1993

Country

Canada

Website

www.crmportalconnector.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Portal

Chat Yes 
Collaboration Yes 
Content Management Yes 
Document Management No 
File Sharing Yes 
Search Yes 

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving No 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Portal

Chat No 
Collaboration Yes 
Content Management Yes 
Document Management Yes 
File Sharing Yes 
Search Yes 

Alternatives

Alternatives

DynamicPoint Portals Reviews

DynamicPoint Portals

DynamicPoint
BoxesOS Reviews

BoxesOS

Epazz
Axero Reviews

Axero

Axero Solutions