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Average Ratings 0 Ratings

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Description

Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services. Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations. We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.

Description

Qualtrics Employee Experience software is an advanced solution built to help organizations listen to their workforce and turn insights into impactful actions. It captures employee feedback across multiple channels, including surveys, pulse checks, and lifecycle touchpoints, providing a complete view of employee sentiment. Using AI-powered analytics, the platform identifies trends, highlights risks, and generates actionable recommendations tailored to managers and leadership teams. It connects employee experience data with customer outcomes and business performance, allowing organizations to demonstrate measurable ROI. The platform supports the full employee journey, from candidate experience and onboarding to engagement and development. Real-time dashboards and insights help leaders make faster, data-driven decisions. Qualtrics also enables predictive analytics, such as identifying flight risks and addressing retention challenges proactively. Managers benefit from clear guidance on how to act on feedback rather than simply reviewing reports. The system fosters a culture of continuous improvement by encouraging ongoing listening and responsiveness. Ultimately, Qualtrics empowers organizations to build stronger teams, improve engagement, and drive long-term business success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics No 
Adobe Marketo Engage No 
Basecamp Yes 
Clickatell Yes 
Contentsquare No 
Decibel No 
Jira No 
Jira Work Management No 
Microsoft Dynamics 365 Business Central No 
Microsoft Outlook Yes 
Quantum Metric No 
ReviewTrackers No 
SAP Access Control Yes 
Tremendous No 
Twilio Yes 
Willis Towers Watson HR Portal Software Yes 
Workday Extend Yes 
X (Twitter) Yes 
XpertHR Yes 
Zoho Directory No 

Integrations

Adobe Analytics Yes 
Adobe Marketo Engage Yes 
Basecamp No 
Clickatell No 
Contentsquare Yes 
Decibel Yes 
Jira Yes 
Jira Work Management Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Outlook No 
Quantum Metric Yes 
ReviewTrackers Yes 
SAP Access Control No 
Tremendous Yes 
Twilio No 
Willis Towers Watson HR Portal Software No 
Workday Extend No 
X (Twitter) No 
XpertHR No 
Zoho Directory Yes 

Pricing Details

PEPY
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dovetail Software

Founded

1995

Country

United States

Website

www.dovetailsoftware.com

Vendor Details

Company Name

Qualtrics

Founded

2002

Country

United States

Website

www.qualtrics.com/employee-experience/

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Portal

Chat Yes 
Collaboration Yes 
Content Management Yes 
Document Management No 
File Sharing Yes 
Search Yes 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Performance Management

360 Degree Feedback Yes 
Compensation Management Yes 
Custom Rating Scales Yes 
Customizable Templates Yes 
Individual Development Plans Yes 
On-going Performance Tracking Yes 
Peer Appraisals Yes 
Review Cycle Tracking Yes 
Self Service Portal Yes 
Self-Appraisals Yes 
Skills Assessments Yes 
Weighted Performance Measures Yes 

Talent Management

Career Development Planning Yes 
Compensation Management Yes 
Competency Management Yes 
Employee Lifecycle Management Yes 
Goal Setting / Tracking Yes 
Job Description Management Yes 
Onboarding Yes 
Performance Appraisal Yes 
Recruiting Management Yes 
Succession Planning Yes 
Training Management Yes 

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