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Description

Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services. Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations. We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.

Description

The evolving landscape of workforce management presents new challenges that require innovative solutions. Traditional methods like manual spreadsheets and outdated software are no longer sufficient to meet contemporary demands. Enter the Legion WFM platform, an AI-driven and cloud-based solution that offers an advanced and user-friendly experience that employees appreciate. By modernizing the way employees interact with management tools, Legion WFM enhances workforce optimization. Utilizing machine learning technology, it generates highly precise demand predictions that ensure ideal staffing levels; its automated labor forecasts boast an impressive 98% accuracy rate. The platform forecasts business demand through various metrics, such as revenue, transaction counts, and customer foot traffic, incorporating your specific labor model and staffing guidelines. With fully-automated forecasts that continuously adapt and learn from vast amounts of data, Legion WFM not only boosts employee satisfaction but also aids in attracting and retaining customers. By enhancing workforce productivity and engaging staff with its intuitive tools, Legion WFM automates labor management, allowing you to concentrate on providing exceptional service to your clientele. Ultimately, choosing Legion WFM empowers businesses to thrive in a competitive environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Workday Extend Yes 
ADP GlobalView No 
Agilysys InfoGenesis No 
BambooHR No 
Basecamp Yes 
Clickatell Yes 
Gusto No 
Looker No 
Microsoft Outlook Yes 
NorthStar No 
Oracle Cloud Infrastructure No 
Revel Digital No 
SAP Cloud Platform No 
Snowflake No 
Square Card Reader No 
Twilio Yes 
Vibe HCM No 
Willis Towers Watson HR Portal Software Yes 
X (Twitter) Yes 
XpertHR Yes 

Integrations

Workday Extend Yes 
ADP GlobalView Yes 
Agilysys InfoGenesis Yes 
BambooHR Yes 
Basecamp No 
Clickatell No 
Gusto Yes 
Looker Yes 
Microsoft Outlook No 
NorthStar Yes 
Oracle Cloud Infrastructure Yes 
Revel Digital Yes 
SAP Cloud Platform Yes 
Snowflake Yes 
Square Card Reader Yes 
Twilio No 
Vibe HCM Yes 
Willis Towers Watson HR Portal Software No 
X (Twitter) No 
XpertHR No 

Pricing Details

PEPY
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dovetail Software

Founded

1995

Country

United States

Website

www.dovetailsoftware.com

Vendor Details

Company Name

Legion

Founded

2016

Country

United States

Website

legion.co

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Portal

Chat Yes 
Collaboration Yes 
Content Management Yes 
Document Management No 
File Sharing Yes 
Search Yes 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Legal Calendar

Case Defined Timekeepers No 
Completion Tracking No 
Conflict Management No 
Multi-Office No 
Reminders No 
Rules-Based Scheduling No 
Staff Calendar No 
Status Tracking No 
Task Management No 

Scheduling

Alerts/Notifications No 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling No 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling No 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking No 
Messaging No 
Mobile Access No 
Online Punch Card No 
Payroll Management Yes 
Punch card No 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking No 
Workstation Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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