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support

Description

Doozy is an AI assistant integrated within Slack that fulfills team requests across various interconnected business systems while providing results and an action log directly in the Slack thread. Teams can leverage its capabilities for tasks such as generating recurring reports, conducting customer and billing investigations, exporting data from spreadsheets, reconciling invoices, updating CRM systems, managing ticket triage, executing database queries, and handling GitHub pull requests. Additionally, it offers features for scheduling tasks, maintaining editable notes on team processes, and integrating with platforms like Slack, GitHub, and pre-built connectors such as Linear, Notion, HubSpot, Stripe, and Sentry, along with any other tools that have MCP server or API/database access. Each operation occurs in a new, temporary sandbox where credentials are stored securely outside the environment, allowing owners to determine which actions can be performed. Designed specifically for support, operations, finance, sales, software development teams, and founders, Doozy aims to streamline collaboration and enhance productivity within Slack. Its ability to consolidate various workflows into one platform makes it a valuable asset for any team looking to optimize their processes.

Description

Linkence serves as a secure AI copilot platform designed to enhance organizational efficiency by integrating smart search, AI agents, and knowledge management into a single workspace. Functioning as a Chief of Operations for contemporary teams, it seamlessly links with existing tools such as Gmail, Outlook, Slack, Microsoft Teams, Notion, Google Drive, OneDrive, SharePoint, Jira, Confluence, GitHub, Salesforce, HubSpot, Zendesk, and several others. The Workspace AI acts as an operational lead within the organization, handling tasks such as producing recurring reports, identifying obstacles, drafting various documents, creating Excel exports, responding to inquiries based on actual company data, and carrying out authorized actions across different business platforms. Additionally, the Customer Support AI operates as an AI lead for incoming communications, efficiently managing each message, crafting tailored responses via email and WhatsApp based on established policies and ticket information, and ensuring that sensitive issues are escalated to human representatives when necessary. By combining these functionalities, Linkence not only streamlines operations but also fosters improved collaboration across all teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

GitHub Yes 
HubSpot CRM Yes 
Notion Yes 
Slack Yes 
Confluence No 
Gmail No 
Google Drive No 
Intercom Yes 
Jira No 
Linear Yes 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft SharePoint No 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
PostgreSQL Yes 
Salesforce No 
Sentry Yes 
Stripe Yes 
Zendesk No 

Integrations

GitHub Yes 
HubSpot CRM Yes 
Notion Yes 
Slack Yes 
Confluence Yes 
Gmail Yes 
Google Drive Yes 
Intercom No 
Jira Yes 
Linear No 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
PostgreSQL No 
Salesforce Yes 
Sentry No 
Stripe No 
Zendesk Yes 

Pricing Details

$20/workspace/month
Starter is $20 per workspace per month for everyone in its Slack workspace, with a monthly usage allowance and no per-seat charge. Annual billing saves 10%. Prices exclude taxes. Each plan starts with a 14-day free trial without a card; the service pauses after the trial until an owner selects a paid plan.
Free Trial Yes 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Doozy

Website

www.askdoozy.com

Vendor Details

Company Name

Linkence

Country

United States

Website

linkence.ai/

Product Features

Product Features

Alternatives

No Alternatives

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