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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Every day, countless users are actively searching for and purchasing a wide array of products. You can list your products on platforms like Mercado Livre, Shopee, Magalu, and many others. Your online store will be fully equipped for sales across mobile devices, tablets, and computers, with a crucial emphasis on SEO optimization. Relying on a professional just to update a banner isn't ideal, is it? Here, you have the flexibility to customize the appearance of your online store, including the option to choose a complimentary theme to kickstart your e-commerce venture. All our available themes are designed to be responsive, ensuring that your store is accessible and optimized for all devices. You will also have access to a comprehensive, user-friendly control panel to manage your online shop seamlessly. Quickly register products and create bundles with ease, while enjoying integration with top payment intermediaries. The checkout process is transparent and supports multiple payment methods, allowing you to cater to your customers' preferences. Additionally, you can engage with your customers through chat, WhatsApp, or Messenger, and take advantage of our API for custom integrations to enhance your business further. With all these features, running an online store has never been more accessible or efficient.

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
CartStack Yes 
Disqus Yes 
Facebook Yes 
Facebook Messenger Yes 
Freshchat Yes 
Google Yes 
Google Cloud Platform Yes 
Google Tag Manager Yes 
Intercom Yes 
JivoChat Yes 
Mailchimp Yes 
Pagar.me Yes 
PayPal Yes 
Pinterest Yes 
SmartHint Yes 
WhatsApp Yes 
Zendesk Yes 

Integrations

Amazon No 
CartStack No 
Disqus No 
Facebook No 
Facebook Messenger No 
Freshchat No 
Google No 
Google Cloud Platform No 
Google Tag Manager No 
Intercom No 
JivoChat No 
Mailchimp No 
Pagar.me No 
PayPal No 
Pinterest No 
SmartHint No 
WhatsApp No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dooca Commerce

Country

Brazil

Website

dooca.com.br/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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