Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every day, countless users are actively searching for and purchasing a wide array of products. You can list your products on platforms like Mercado Livre, Shopee, Magalu, and many others. Your online store will be fully equipped for sales across mobile devices, tablets, and computers, with a crucial emphasis on SEO optimization. Relying on a professional just to update a banner isn't ideal, is it? Here, you have the flexibility to customize the appearance of your online store, including the option to choose a complimentary theme to kickstart your e-commerce venture. All our available themes are designed to be responsive, ensuring that your store is accessible and optimized for all devices. You will also have access to a comprehensive, user-friendly control panel to manage your online shop seamlessly. Quickly register products and create bundles with ease, while enjoying integration with top payment intermediaries. The checkout process is transparent and supports multiple payment methods, allowing you to cater to your customers' preferences. Additionally, you can engage with your customers through chat, WhatsApp, or Messenger, and take advantage of our API for custom integrations to enhance your business further. With all these features, running an online store has never been more accessible or efficient.
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon
Yes
CartStack
Yes
Disqus
Yes
Facebook
Yes
Facebook Messenger
Yes
Freshchat
Yes
Google
Yes
Google Cloud Platform
Yes
Google Tag Manager
Yes
Intercom
Yes
Integrations
Amazon
No
CartStack
No
Disqus
No
Facebook
No
Facebook Messenger
No
Freshchat
No
Google
No
Google Cloud Platform
No
Google Tag Manager
No
Intercom
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dooca Commerce
Country
Brazil
Website
dooca.com.br/
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No