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Description
DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.
Description
Viber communities unite individuals around shared interests—join discussions on any subject that excites you. Our goal is to safeguard your privacy, allowing you to freely express yourself without worrying about what to share while using Viber. Whether it's a family gathering, a casual get-together, or a yoga session, everything can unfold via group chats, video calls, or voice communications. You can even retract messages sent in error, ensuring a smooth conversation experience for everyone involved. Engage with public groups that resonate with your interests, including brands and influencers alike. These communities represent a modern social landscape and are an exceptional way to connect with others. Imagine a group chat that accommodates limitless participants, enhanced administrative features, and fresh conversation tools. You can also make calls to any landline or mobile number globally, regardless of whether they are Viber users. Consider purchasing a Viber Out subscription to start making those international calls today! In this evolving digital age, Viber continues to innovate ways to foster connections among people worldwide.
API Access
Has API
No
API Access
Has API
No
Integrations
AdMachine
No
BotDelive
No
Dipa
No
EchoApp
No
Graphlogic GL Platform
No
HORISEN Business Messenger
No
INXY
No
Jihosoft Android Data Recovery
No
Lemur Live Chat
No
Mobile Tracker Free
No
Integrations
AdMachine
Yes
BotDelive
Yes
Dipa
Yes
EchoApp
Yes
Graphlogic GL Platform
Yes
HORISEN Business Messenger
Yes
INXY
Yes
Jihosoft Android Data Recovery
Yes
Lemur Live Chat
Yes
Mobile Tracker Free
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DooPage
Country
Vietnam
Website
doopage.com
Vendor Details
Company Name
Viber Media
Country
Luxembourg
Website
www.viber.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
Yes
Website Management
No
White Label
No
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
No
Payments
No
Search / Filter
Yes
Self-Destructing Messages
Yes
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
No
Payments
No
Search / Filter
Yes
Self-Destructing Messages
Yes
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
