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Description
DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.
Description
Integrate a chat feature into your application effortlessly by utilizing just a few lines of code from our extensive library of SDKs designed for both web and mobile platforms. With a single line of code, you can establish a secure connection to our services, allowing you to create UI components tailored to your specific needs. We've handled the complex aspects of development so that you can focus on bringing your vision to life. Robin’s Chat SDKs are not only ready to use but are also secure and scalable to accommodate your growing user base. Our platform is engineered with scalability in mind, ensuring that you can craft the chat experience you’ve always envisioned. Provide an engaging chat interface that will delight your customers, backed by robust security measures, including 256-bit AES encryption at rest and TLS 1.2 for data in transit. With Robin Chat, you receive a comprehensive toolkit that includes every necessary page, component, and interaction. This means you can integrate Robin into any application quickly and efficiently. The process is straightforward—build a dependable and functional chat experience in your mobile or web app today, and effortlessly incorporate direct messaging capabilities into your product. Embrace the opportunity to elevate your user engagement through seamless communication.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DooPage
Country
Vietnam
Website
doopage.com
Vendor Details
Company Name
Robin
Country
United States
Website
robinapp.co
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
