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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.

Description

Groweon is a SaaS CRM platform powered by AI, specifically designed to assist small and medium-sized businesses in India with the digital transformation of their sales processes and operational efficiency. It effectively gathers leads from various channels, including websites, phone calls, and social media, ensuring that teams can capitalize on every potential opportunity. The platform streamlines lead distribution through mechanisms like round-robin and priority routing, and it incorporates lead scoring features to allow sales teams to concentrate on prospects with the highest intent. With its built-in alerts and reminders for follow-ups, Groweon significantly enhances response consistency and minimizes the risk of losing leads throughout the sales pipeline. Additionally, the platform facilitates integrated communication via WhatsApp, email, and SMS, allowing for quicker and more manageable conversations, all centralized in one location. This comprehensive approach not only boosts productivity but also fosters a more organized sales environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Yes 
Facebook Messenger Yes 
IndiaMART No 
Justdial No 
Shopee Yes 
Shopify No 
TradeIndia No 
WhatsApp No 
WordPress No 
Zalo Yes 

Integrations

Facebook No 
Facebook Messenger No 
IndiaMART Yes 
Justdial Yes 
Shopee No 
Shopify Yes 
TradeIndia Yes 
WhatsApp Yes 
WordPress Yes 
Zalo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$11
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DooPage

Country

Vietnam

Website

doopage.com

Vendor Details

Company Name

Groweon Digital Private Limited

Founded

2021

Country

India

Website

www.groweon.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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