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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Accelerate your outreach efforts four times faster with Dolphin Cloud Power Dialer software. Effortlessly manage your leads and expand your business with its integrated CRM, comprehensive reporting features, and coaching tools. Begin your journey on the right note, as your contacts will simply hear “Hello,” ensuring that your use of Dolphin remains unnoticed—eliminating both dropped calls and the frustrating delays often associated with telemarketing. Conserve your time while maintaining a fresh approach, as you can effortlessly leave the ideal voicemail each time by simply clicking to send an instant message directly to their machine. Enhance your chances of receiving callbacks by personalizing your messages before dropping them. Take charge of your leads through the built-in CRM, where you can jot down notes, categorize calls, send emails and texts, and oversee your team with sophisticated reports and coaching functionalities. A power dialer automates the calling process, dialing numbers from a preset list, allowing agents to view the prospect's details on their screen as the phone rings, enabling them to engage with the contact immediately once they pick up. This seamless integration not only improves efficiency but also enhances the overall customer experience.

Description

ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management. ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
FreePBX No 
FusionPBX No 
ICTCRM No 
ICTContact No 

Integrations

Asterisk Yes 
FreePBX Yes 
FusionPBX Yes 
ICTCRM Yes 
ICTContact Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Pricing Details

$299
ICTBroadcast Enterprise Edition 50 channels / prices are now $499/one time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Electronic Voice Services

Country

United States

Website

www.evs7.com/power-dialer-dolphin

Vendor Details

Company Name

ICT Innovations

Founded

2006

Country

Pakistan

Website

www.ictbroadcast.com

Product Features

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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