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features
design
support

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Description

Accelerate your outreach efforts four times faster with Dolphin Cloud Power Dialer software. Effortlessly manage your leads and expand your business with its integrated CRM, comprehensive reporting features, and coaching tools. Begin your journey on the right note, as your contacts will simply hear “Hello,” ensuring that your use of Dolphin remains unnoticed—eliminating both dropped calls and the frustrating delays often associated with telemarketing. Conserve your time while maintaining a fresh approach, as you can effortlessly leave the ideal voicemail each time by simply clicking to send an instant message directly to their machine. Enhance your chances of receiving callbacks by personalizing your messages before dropping them. Take charge of your leads through the built-in CRM, where you can jot down notes, categorize calls, send emails and texts, and oversee your team with sophisticated reports and coaching functionalities. A power dialer automates the calling process, dialing numbers from a preset list, allowing agents to view the prospect's details on their screen as the phone rings, enabling them to engage with the contact immediately once they pick up. This seamless integration not only improves efficiency but also enhances the overall customer experience.

Description

Monitor your predictive dialer campaigns in real-time to assess their effectiveness, track the number of leads contacted, and identify which leads require follow-up calls. If you encounter a voicemail, simply hit the Play Message button, and the dialer will automatically wait for the beep to leave your message, allowing you to efficiently proceed with your next calls. Instead of merely inputting names and numbers, ensure you upload comprehensive information so your agents are fully equipped with the necessary data to close sales. You can also listen in on your agents' calls live to evaluate their performance, utilize whisper features for training purposes, and employ the barge-in feature to intervene when necessary. All you need is a headset and a computer, as our services are entirely online, making traditional phone systems feel outdated. This seamless integration enhances productivity and empowers your sales team like never before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Pricing Details

$99 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Electronic Voice Services

Country

United States

Website

www.evs7.com/power-dialer-dolphin

Vendor Details

Company Name

HostedTel

Founded

2005

Country

United States

Website

hostedtel.com

Product Features

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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