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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dolphin AI serves as an innovative platform for spend classification and procurement analytics, efficiently converting raw and unstructured expenditure data from both ERPs and spreadsheets into organized, standardized insights, eliminating the need for extensive manual tagging that can take months. Utilizing a UNSPSC-based taxonomy, the system categorizes spending in detail across four levels, ensuring that even minor, low-value transactions—which are often overlooked by other tools—are made visible and actionable. Additionally, its supplier normalization engine addresses duplicate and inconsistent vendor entries, revealing opportunities for consolidation and enhancing negotiating power that fragmented data tends to obscure. Various teams, including procurement leads, finance professionals, and multi-entity organizations, leverage Dolphin AI to uncover savings, bolster audit and compliance transparency, and replace lengthy manual spend classification processes with reliable, automated data, all while avoiding the high costs and lengthy implementation periods associated with major procurement suites like Coupa or SAP Ariba. This platform not only streamlines financial operations but also empowers organizations to make informed decisions based on comprehensive data analysis.

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 

Integrations

Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dolphin AI

Founded

2026

Country

United States

Website

dolphinaipro.com

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Alternatives

Alternatives

Coupa Reviews

Coupa

Coupa Software