Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dolphin AI serves as an innovative platform for spend classification and procurement analytics, efficiently converting raw and unstructured expenditure data from both ERPs and spreadsheets into organized, standardized insights, eliminating the need for extensive manual tagging that can take months. Utilizing a UNSPSC-based taxonomy, the system categorizes spending in detail across four levels, ensuring that even minor, low-value transactions—which are often overlooked by other tools—are made visible and actionable. Additionally, its supplier normalization engine addresses duplicate and inconsistent vendor entries, revealing opportunities for consolidation and enhancing negotiating power that fragmented data tends to obscure. Various teams, including procurement leads, finance professionals, and multi-entity organizations, leverage Dolphin AI to uncover savings, bolster audit and compliance transparency, and replace lengthy manual spend classification processes with reliable, automated data, all while avoiding the high costs and lengthy implementation periods associated with major procurement suites like Coupa or SAP Ariba. This platform not only streamlines financial operations but also empowers organizations to make informed decisions based on comprehensive data analysis.
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dolphin AI
Founded
2026
Country
United States
Website
dolphinaipro.com
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes