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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dolby.io serves as a cloud-based platform offering APIs for audio, voice, and video, enabling the enhancement of media and communication applications. By integrating high-definition audio and video, developers can elevate the overall user experience to a premium level. With just a few lines of code, features such as speech leveling, noise reduction, loudness correction, and speech isolation can be seamlessly implemented to enhance media quality. This eliminates the tedious, time-consuming, and expensive task of manual audio processing by providing insights into audio composition and quality without the need for listening. The platform acts as a transformative API resource for media and communication, enhancing every real-time interaction and content piece. Whether addressing challenges related to poor audio and video quality, seeking data-driven insights, or striving to ensure smooth communication for customers, Dolby.io offers the necessary tools to achieve these goals. The set of APIs is specifically designed to facilitate effective communication, collaboration, and success, ensuring users remain engaged throughout their experience. With these straightforward and intelligent APIs, elevating your media capabilities has never been easier.

Description

This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Elemental Yes 
Boomcaster Yes 
Box Yes 
Cal ID No 
DocSpera Yes 
Koala Yes 
NiCE CXone Mpower No 
Prodea Yes 
Recall.ai No 
Rootly No 
Salesforce Agentforce Service No 
ServiceNow No 
Stackreaction No 
Webex Campaign No 
Webex Engage No 
Webex Notify No 
WhatsApp No 
Zendesk No 
toby No 

Integrations

AWS Elemental No 
Boomcaster No 
Box No 
Cal ID Yes 
DocSpera No 
Koala No 
NiCE CXone Mpower Yes 
Prodea No 
Recall.ai Yes 
Rootly Yes 
Salesforce Agentforce Service Yes 
ServiceNow Yes 
Stackreaction Yes 
Webex Campaign Yes 
Webex Engage Yes 
Webex Notify Yes 
WhatsApp Yes 
Zendesk Yes 
toby Yes 

Pricing Details

$0.0025 per minute
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dolby

Country

United States

Website

www.dolby.io

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

imimobile.com/products/webex-connect

Product Features

Audio Editing

Audio Effects No 
Batch Processing No 
Export Audio (Multiple File Types) No 
Record Live Audio No 
Record Multiple Simultaneous Tracks No 
Scrub, Search, Bookmark No 
Sound Editing Tools No 
Spectral Analysis / FFT No 
Speech Synthesis (TTS) No 
Swappable Patches No 
Virtual Instruments No 
Virtual Mixing No 
Voice Changer No 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording Yes 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Live Streaming

Access Control No 
Audience Analytics No 
Audience Engagement No 
Browser-based No 
Customizable Branding No 
Encoding No 
Event Scheduling No 
Live Streaming Production No 
Moderation No 
Monetization Tools No 
Multi-Screen / Split-Screen No 
Multiple Camera Feeds No 
Multistreaming No 
Session Recording No 
Social Media Integration No 
Streaming Platform Integration No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

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