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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Doing Work is a comprehensive field service software tailored for small home service businesses, encompassing industries such as plumbing, HVAC, electrical work, roofing, landscaping, cleaning, and various other trades. For just $49 a month, the plan accommodates an entire team, allowing for unlimited users, workers, customers, and jobs. It offers a range of features including scheduling and dispatch, quoting with good/better/best options, invoicing, card payment links, online booking, recurring job management, job costing, "On My Way" text notifications, review requests, job photos, seamless QuickBooks Online integration, and CSV imports that include presets for Jobber and Housecall Pro. Additionally, its API enables users to integrate the software into their own custom scripts. Designed as a browser-based solution, it provides small service businesses with a centralized platform to effectively manage their customer interactions, job assignments, and field operations, streamlining their workflow and enhancing productivity. This all-in-one system not only simplifies operations but also allows for better communication and customer engagement.

Description

Run a Call is the all-inclusive HVAC management system designed specifically for residential companies generating between $1 million and $5 million in revenue. This solution streamlines operations by replacing platforms like ServiceTitan, Jobber, Housecall Pro, and FieldEdge with a single, flat monthly fee for each shop that covers all features—eliminating per-seat charges, lengthy contracts, and termination fees. Notable features include: • An AI Receptionist that operates 24/7, ensuring every call is answered and jobs are booked before the homeowner ends the call. • A dispatch system with a drag-and-drop reassign functionality that factors in drive times. • Instant estimates displayed on-site as Good/Better/Best choices, allowing for quick signatures. • A seamless transition from jobs to invoices, with records maintained from sale to payment and automatic posting to QuickBooks. • A visually engaging price book featuring Good/Better/Best options, complete with photos accessible on the service truck. • Membership management through the Comfort Club, conveniently displayed on one screen with auto-renewal and text-to-pay options. • An offline-capable mobile app that provides full functionality directly on the service truck. • Enhanced client communication capabilities that integrate calls, texts, and emails, all linked to the customer's address. The pricing structure is straightforward: $499 per month, with the first 25 founding shops benefiting from a special rate of $199 monthly for life, along with an optional AI Receptionist add-on for $99 per month and a premium setup service included. This makes it an attractive option for HVAC businesses looking to optimize their operations and improve customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

QuickBooks Online Yes 

Integrations

QuickBooks Online No 

Pricing Details

$49/month
One plan costs $49/month for the whole team, with unlimited users, workers, customers, and jobs. The plan includes 250 text messages/month, 120 AI processing minutes, 2,000 marketing emails/month, and 50 GB of storage. Additional usage costs $0.03/text, $0.15/AI minute, $0.003/email, and $0.10/GB/month, respectively. Card payments use Stripe's standard processing fees. The plan is month-to-month and includes a 30-day money-back guarantee.
Free Trial No 
Free Version No 

Pricing Details

$499 per shop flat fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Doing Work LLC

Founded

2026

Country

United States

Website

doingwork.work

Vendor Details

Company Name

Runacall, Inc

Founded

2026

Country

United States

Website

runacall.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives

Doing Work Reviews

Doing Work

Doing Work LLC
Run a Call Reviews

Run a Call

Runacall, Inc