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Average Ratings 0 Ratings
Description
Dodo is a communication and workflow automation platform driven by AI, aimed at consolidating business interactions by replacing disparate communication tools with a cohesive, intelligent system. This platform integrates internal communication, external collaboration, and customer engagement within a singular environment, empowering organizations to oversee conversations across various channels and transform them into actionable insights. Utilizing context-aware AI, it automates responses, schedules interactions, and manages repetitive communication tasks, which allows teams to react more swiftly and enhance operational efficiency. Moreover, Dodo's capability to integrate with existing systems and APIs facilitates a smooth deployment across websites, applications, and internal tools, while catering to industry-specific needs in areas such as banking, insurance, and service-oriented businesses. Additionally, as an AI assistant, Dodo helps streamline workflows, coordinate communication among team members, and automate follow-ups, significantly minimizing manual workload and enhancing productivity. Ultimately, Dodo not only simplifies communication but also fosters a more collaborative and efficient workplace environment.
Description
Flow9 empowers companies to create and manage intelligent virtual agents in conjunction with human agents, all within a single front-line contact center solution.
Designed with the needs of contemporary customer experience teams in mind, Flow9 allows for the management of voice, chat, and email interactions through AI agents that grasp user intent, communicate in a natural manner, and address genuine customer inquiries. Should a human touch be necessary, the transition of conversations occurs seamlessly with complete context, ensuring no need for repetition and a smooth overall experience.
Flow9 easily integrates with existing CRM, retail, property, and financial systems, enabling teams to automate customer interactions while retaining their current tools.
By utilizing Flow9, organizations can:
- Create virtual agents for both inbound and outbound communications.
- Manage voice, chat, and email from a unified platform.
- Ensure human agents remain connected through a smooth AI-to-human handoff process.
- Link customer interactions with your existing business infrastructure.
- Provide quicker and more consistent customer experiences at scale, enhancing overall satisfaction and loyalty from clients.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dodo
Country
United States
Website
dodo.ai/
Vendor Details
Company Name
Flow9
Founded
2024
Country
Germany
Website
flow9.online
Product Features
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No