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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Docusnap efficiently catalogs your network's infrastructure, hardware, software, and standard application servers. With its capabilities, you can effortlessly generate network diagrams, evaluation reports, operational manuals, and contingency strategies. Docusnap provides insights into data access permissions and verifies the proper licensing of your software. Additionally, it allows for the identification of current IT dependencies. You can trust Docusnap to produce detailed reports and visual representations of your network. Furthermore, it enables the creation of essential operational documents and contingency plans while offering clarity on data access and software compliance. At itelio, we prioritize our team, as the company's achievements stem from the expertise and dedication of our talented workforce. Currently, itelio GmbH boasts a diverse team of around 90 professionals from different countries, each contributing to our collective success. This diversity enriches our company culture and drives innovation.

Description

Sunrise IT Service Management is a comprehensive platform to manage today's process-centric IT organization. Today's IT department acts as an organizational enabler and business supporter. Help desk software can manage a wide range of operations and processes to ensure successful technology investments. Sunrise IT Service Management software provides an end-to-end solution to support your organization's goals, not just IT departments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT No 
Docusign No 
Jira Work Management No 
Lansweeper No 
Mailchimp No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Exchange No 
Microsoft Graph No 
Microsoft Intune No 
Microsoft Planner No 
Microsoft Power Automate No 
Microsoft Power BI No 
Microsoft Teams No 
Pipedrive No 
Slack No 
Tanium No 
Textlocal No 
VMware Cloud Yes 

Integrations

ChatGPT Yes 
Docusign Yes 
Jira Work Management Yes 
Lansweeper Yes 
Mailchimp Yes 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Exchange Yes 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft Planner Yes 
Microsoft Power Automate Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Slack Yes 
Tanium Yes 
Textlocal Yes 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

itelio

Founded

2004

Country

Germany

Website

www.itelio.com/en/docusnap/

Vendor Details

Company Name

Sunrise Software

Founded

1994

Country

United Kingdom

Website

www.sunrisesoftware.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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