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Description
Docuo is a platform for tool documentation. It is a SaaS-based platform that allows you to create a great knowledge base for internal and external users (public or closed knowledge bases). It can elevate your team's capability with one powerful document tool. Eliminate fragmented workflows, consolidate tasks, and boost efficiency.
Docuo has many benefits:
--AI-Assisted Writer: Docuo Copilot automates the documentation writing process so that developers can concentrate on coding and not writing.
Cross-Team Collaboration: Facilitate seamless collaboration between your developers and technical writers to create stellar documentation.
--Easy to use Editor: Intuitively insert images, videos, codes and more. Content can be rearranged easily with blocks that are customizable.
--Hassle Free Doc Management: Centralize documents for all products to enable effortless version control.
Docuo optimizes sites for responsiveness, mobile friendliness, and SEO
Description
Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have
into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Analytics
No
GitHub
No
GitLab
No
Google Analytics
No
Jira
No
Jive
No
Loom
Yes
MadCap IXIA CCMS
No
Microsoft Dynamics 365
No
Oracle Cloud CX
No
Integrations
Adobe Analytics
Yes
GitHub
Yes
GitLab
Yes
Google Analytics
Yes
Jira
Yes
Jive
Yes
Loom
No
MadCap IXIA CCMS
Yes
Microsoft Dynamics 365
Yes
Oracle Cloud CX
Yes
Pricing Details
$31/month/team
Includes:
3 workspace users
1 project
1 site
Key features:
AI assistant
Custom domain
Basic branding
3 workspace users
1 project
1 site
Key features:
AI assistant
Custom domain
Basic branding
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Spreading
Founded
2015
Country
United States
Website
www.spreading.ai
Vendor Details
Company Name
Zoomin Software
Founded
2015
Country
United States
Website
www.zoominsoftware.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
Yes
Markdown Support
No
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
No
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
