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Description
Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases.
Use Cases
Knowledge Base for Customers and Teams
Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content.
IT Documentation (Including API Docs)
Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant.
Standard Operating Procedures (SOPs)
Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple.
User Manuals
Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.
Description
The ultimate development environment has now been redesigned specifically for crafting documentation. By utilizing a singular authoring platform, the need for multiple disparate tools is removed entirely. With features like a built-in Git interface, an integrated build system, automated testing capabilities, and a customizable layout that’s ready for immediate use, you can dedicate your efforts to what truly matters: your content. This environment allows you to merge the benefits of Markdown with the precision of semantic markup. Whether you choose to stick with one format or enhance Markdown with semantic elements, Mermaid diagrams, and LaTeX math expressions, flexibility is at your fingertips. Maintain high standards for the quality and integrity of your documentation through over 100 real-time inspections right within the editor, as well as tests during live previews and builds. The live preview accurately reflects how your audience will engage with the documentation. You have the option to preview a single page within the IDE or launch the complete help website in your browser without the need to execute a build. Additionally, you can effortlessly repurpose content, whether it be smaller snippets or entire sections from your table of contents, ensuring efficiency and consistency throughout your documentation process. This innovative environment streamlines your workflow and enhances productivity, making documentation easier and more effective than ever before.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Algolia
No
Amazon Web Services (AWS)
No
Augment Code
No
Crowdin
Yes
Devin Desktop
No
Disqus
Yes
EasyCode
No
Firebender
No
Google Analytics
Yes
HelpBar
Yes
Integrations
Algolia
Yes
Amazon Web Services (AWS)
Yes
Augment Code
Yes
Crowdin
No
Devin Desktop
Yes
Disqus
No
EasyCode
Yes
Firebender
Yes
Google Analytics
No
HelpBar
No
Pricing Details
contact us
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kovai
Founded
2011
Country
United Kingdom
Website
document360.com
Vendor Details
Company Name
JetBrains
Founded
2000
Country
Czech Republic
Website
www.jetbrains.com/writerside/
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Help Authoring Tools
Collaboration Tools
No
Content Library
No
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
No
Version Control
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
Yes
Product Features
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
