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Description
Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases.
Use Cases
Knowledge Base for Customers and Teams
Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content.
IT Documentation (Including API Docs)
Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant.
Standard Operating Procedures (SOPs)
Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple.
User Manuals
Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.
Description
Trace is a game-changing tool designed to simplify team onboarding, task handovers, and knowledge sharing. Whether you’re documenting workflows or creating how-to guides, Trace captures your actions in real time, converting them into easy-to-follow, visual instructions. With just a click of the “Start Recording” button, Trace quietly tracks your steps and turns them into clear guides that can be shared instantly. The guides always reflect the latest version, ensuring your team has up-to-date information. Customizable with notes, images, and steps, Trace helps you skip repetitive documentation and share knowledge effortlessly, reducing the number of repeat questions and saving valuable time.
API Access
Has API
API Access
Has API
Integrations
Confluence
Crowdin
Cyclr
Disqus
Freshdesk
HelpBar
HelpHub
Intercom
Microsoft Teams
Nango
Integrations
Confluence
Crowdin
Cyclr
Disqus
Freshdesk
HelpBar
HelpHub
Intercom
Microsoft Teams
Nango
Pricing Details
contact us
Free Trial
Free Version
Pricing Details
$78 Lifetime deal
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kovai
Founded
2011
Country
United Kingdom
Website
document360.com
Vendor Details
Company Name
Tracework.ai
Founded
2024
Country
Singapore
Website
tracework.ai
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support