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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Consumers today have heightened expectations for engagement and interaction. To enhance the customer experience, organizations must equip themselves with the capability to reach out to clients through their preferred devices at any time, utilizing an electronic document management system. Oracle Documaker stands out as a leading Customer Communications Management (CCM) solution and is recognized as the most prevalent Enterprise Document Automation (EDA) tool available. This innovative platform efficiently creates, oversees, and distributes business communications to customers and stakeholders in the format they desire, whether it's printed materials, emails, text messages, social media updates, or any other medium. Functioning as a rule-based document management system, Oracle Documaker streamlines document automation, thereby enhancing communication and customer service while driving greater efficiency and lowering operational costs. As a result, organizations can not only meet but exceed customer expectations, fostering loyalty and satisfaction.

Description

Eloquent stands out as a leading provider of mobile-compatible electronic document and records management system (EDRMS) solutions. Catering to the needs of knowledge management experts, the company presents two robust applications: streamlined information governance and precise filing capabilities. Eloquent Records is a comprehensive, web-based EDRMS that facilitates lifecycle management for both physical and digital records. Designed to be mobile-friendly and compatible with various browsers, this EDRMS boasts an array of powerful functionalities, including automatic integration with your established classification scheme and retention schedule to uphold governance protocols. By utilizing Eloquent Records, organizations can implement a sophisticated electronic document and records management system that incorporates all the essential features of proven physical records systems and adapts them for digital use. This ensures governance through a cohesive classification and retention framework, allowing for enhanced organizational efficiency and compliance. Additionally, Eloquent's solutions empower users to manage their information seamlessly, promoting better decision-making and resource allocation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/applications/documaker/

Vendor Details

Company Name

Lucidea

Founded

1989

Country

Canada

Website

lucidea.com/eloquent-records/

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery No 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search No 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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